What to do

We understand that the passing of a loved one can be overwhelming and emotionally challenging. At D. Wynne Evans & Sons Funeral Directors, we are here to support you every step of the way. Below are some essential guidelines to help you navigate the initial stages when a death occurs:

Notify the Appropriate Authorities:

If the death occurs at home or under hospice care, contact the attending physician or hospice nurse. If the death happens in a healthcare facility, the staff will handle the necessary procedures. In the event of an unexpected or sudden death, call emergency services and inform them of the situation.

Contact D. Wynne Evans & Sons Funeral Directors:

Reach out to us as soon as possible after the death of your loved one. Our compassionate team is available around the clock to assist you. We will guide you through the necessary steps and help you make informed decisions regarding the funeral arrangements.

Arrange for Transportation:

If the deceased is not at a healthcare facility, we can provide transportation from the place of death to our funeral home. Our experienced staff will handle the transportation with care, respect, and professionalism.

Gather Essential Documents:

Assemble important documents such as the deceased's identification, healthcare and insurance information, and any pre-arrangement or pre-planning documentation they may have made. These documents will be needed for various purposes, including obtaining a death certificate and filing insurance claims.

Notify Family and Friends:

Reach out to immediate family members, close friends, and other relevant individuals to inform them of the passing. Seek support from your loved ones during this difficult time. They can provide comfort, assistance, and help with making necessary arrangements.

Make Funeral Arrangements:

Schedule a meeting with our caring funeral directors to discuss the funeral service and burial or cremation options. We will guide you through the process, including selecting the appropriate service, coordinating visitation or viewing, choosing a casket or urn, and arranging transportation.

Inform Others:

Notify the deceased's employer, attorney, and any relevant organisations or institutions about the passing. Cancel appointments and subscriptions, and forward mail if necessary.

Seek Support:

Dealing with grief and loss can be overwhelming. Reach out to support groups, counsellors, or therapists who specialise in bereavement. Our compassionate team can also provide you with resources and referrals to help you navigate the grieving process.

Remember, you don't have to face this challenging time alone. We are here to provide guidance, support, and compassionate care. Contact us at D. Wynne Evans & Sons Funeral Directors to begin the journey of honouring your loved one's memory with respect and dignity.